How are Credit Cards Charged?

Upon swiping a credit card in a POS terminal or entering the required customer information into a virtual terminal, the information is sent from the merchant to Volt Payments. Volt then requests the money from the issuing bank, which is deposited directly into your bank account.

What if I Already Have Processing Equipment, but Want to Switch to Volt Payments?

Volt supports all major terminals and processing equipment and would be happy to discuss the Volt advantage with you in detail. Contact us to see if you equipment is compatible.

Why Do Different Accounts Have Different Rates?

Different accounts have different rates depending on your businesses specific needs and risk factor. For example, some accounts may strictly be store front retail while some businesses accept credit cards over the phone (card not present) which presents a slightly higher risk leading to slightly increased rates.

What kind of support does Volt offer in case something goes wrong?

Volt Payments has world-class customer service and technical support available 24/7/365 days a year. With Volt, you will always get a support expert on the phone quickly who is located in either our New York or Canadian offices.

What is EMV Compliant?

EMV compliancy is required for all equipment for most transactions or merchants are open to fines from Visa/MasterCard. Volt offers a full line of secure EMV compliant POS equipment to avoid fines and keep your transactions secure.

Understanding What Volt Safepay Is

SafePay is Volt’s ecommerce gateway that allows merchants to submit transactions online quickly and securely. Using SafePay, you can process sales, authorizations, refunds, and capture existing or voice authorized transactions. Safepay can be accessed from any computer that has internet access at any time.

What Credit Cards Will I Be Able to Accept With Volt?

Volt Payments lets you accept all major credit cards including Visa, MasterCard, Discover, American Express, Diner’s Club, and JCB.